Welcome to Optogenesis.shop, owned and operated by Optogenesis Limited (Reg. HE228400).
We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with GDPR and applicable laws in Cyprus and the European Union.
1. Who We Are
Optogenesis Limited
Archiepiskopou Makariou III 177AB, Lakatamia - Nicosia 2311, Cyprus
Phone: +357 22721572
Email: optogenesis@hotmail.com
Company Registration Number: HE228400
2. What Personal Data We Collect
We collect the following types of personal information when you visit or make a purchase from our site:
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Name and contact details (email address, phone number)
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Shipping and billing address
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Order history
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Payment details (processed securely via Stripe)
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Optional: Prescription details if you choose to email them for verification
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Cookies and usage data (through Wix analytics and optional third-party tools)
3. How We Use Your Information
We use your personal data to:
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Process and fulfill your orders
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Communicate with you about your purchases or support requests
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Verify prescriptions (if submitted voluntarily)
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Improve our services and website functionality
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Comply with legal obligations (e.g., tax, fraud prevention)
4. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with trusted third-party services only for the purposes described above, including:
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Stripe (for secure payment processing)
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Wix (our e-commerce platform and hosting provider)
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Delivery companies (to ship your order)
All third parties we work with comply with GDPR and protect your data accordingly.
5. Prescription Data
If you submit your prescription by email, it will be reviewed by a qualified optician solely for the purpose of verifying your order.
We do not store prescription documents permanently unless necessary for ongoing customer support, and we never share them without your consent.
6. Your Rights Under GDPR
As an EU customer, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data (“right to be forgotten”)
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Object to or restrict data processing
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Request data portability
To exercise any of these rights, please contact us at: optogenesis@hotmail.com
7. Data Retention
We keep your personal information for as long as necessary to fulfill your orders and comply with legal, tax, and regulatory obligations. After that, your data is deleted or anonymized.
8. Cookies
We use cookies to improve your browsing experience and analyze traffic. You can manage cookie preferences through your browser settings.
9. Security
We implement appropriate security measures to protect your data, including HTTPS encryption and secure payment gateways (Stripe).
Your full payment information is never stored on our servers.
10. Contact Us
If you have any questions about this Privacy Policy or the way we handle your personal data, feel free to contact us:
Optogenesis Limited
Archiepiskopou Makariou III 177AB
Lakatamia - Nicosia 2311, Cyprus
Phone: +357 22721572
Email: optogenesis@hotmail.com